terms & conditions

overview

1. scope
2. contractual partner
3. offer and conclusion of contract
4. text of the contract
5. right of revocation
5a. return costs by exercising the right of revoca
6. prices and shipping costs
7. delivery
8. payment
9. reservation of ownership

1. scope

For all deliveries from weltnetzladen.com to consumers (§ 13 BGB) apply these terms and conditions (AGB).

Consumer is any natural person, who enters into a transaction for a purpose that is neither commercial nor their independent vocational activity may be attributed.

2. contractual partner

The purchase agreement is concluded with:

LK Medien-Vertrieb
weltnetzladen.com
Postfach 13 37
74003 Heilbronn
Germany

USt.-IdNr.: DE254455058

owner: Uwe Kaeppler

You reach our customer service for questions, reclamations and complaints on weekdays 9:00 to 18:00 at the telephone number 0 71 33-90 15 16 or by e-mail at info@weltnetzladen.com.

3. offer and conclusion of contract

3.1 The presentation of products in our online shop is not a legally binding offer, but constitutes an invitation to order. Errors reserved.

3.2 By clicking the button "Order" in the last step of the ordering process, you place a binding order of the goods in the shopping cart. The purchase contract is concluded when we accept your order with an order confirmation via e-mail immediately after receiving your order.

4. text of the contract

The text of the contract will be stored on our internal systems. You can see the terms and conditions at any time on this page. The order data and the terms and conditions will be sent to you via email. After completition of the order the text of the contract is for security reasons no longer accessible over the Internet.

5. right of revocation

Consumers (§ 13 BGB) have a statutory right of withdrawal.

cancellation policy
You can revoke your declaration of contract within 14 days in written form (e.g. letter, fax, e-mail) without giving any reasons or - if the goods have been sent to you before the end of this period – by returning the goods. The period begins upon receipt of this notification in written form, but not before the receipt of the goods by the customer (with a repeated delivery of similar goods not before the receipt of the first partial delivery) and also not before our obligation of notification has been fulfilled according to article 246 § 2 in conjunction with § 1 section 1 and 2 EGBGB, as well as our obligations according to § 312e section 1 sentence 1 BGB in conjunction with article 246 § 3 EGBGB. To meet the revocation deadline it is sufficient to dispatch the revocation or goods in time. The revocation should be addressed to:

weltnetzladen.com
Postfach 13 37
74003 Heilbronn

E-Mail: info@weltnetzladen.com
Fax: 0 71 33 - 90 15 76

consequences of revocation
In the case of a valid revocation the services received on both sides are to be returned and any benefits (e.g. interest) reimbursed. If you are unable to return the rendered services either in full or part or only in a deteriorated condition, you may be required to pay compensation in this respect. This does not apply to the received goods if the deterioration results solely from their inspection – as would have been possible in a retail shop. You can incidentally avoid compensation obligations for deterioration by not treating the goods as if they are your own property and avoiding anything that would affect their value. Goods suitable for parcel post are returned at our risk. You must bear the cost of the return if the delivered goods correspond to those ordered and the price of the returned goods does not exceed 40 euro, or if the price is higher and you have not yet made a full or contractually agreed partial payment at the time of revocation. In all other cases we will bear the costs the return. Goods not suitable for parcel post will be collected from your address. Obligations of reimbursement must be fulfilled within 30 days. This period begins for you with the sending of your declaration of revocation or of the article, and for us with the receipt of this.

end of the revocation instructions

According to § 312 d section 4 BGB, the right of revocation is excluded for goods made to customer specifications or clearly designed for personal requirements.

5a. return costs by exercising the right of revoca

If you make use from your legal right of cancellation (see right of revocation), you have to bear the regular costs of returning the goods, insofar as the delivered good are conform to the ordered and if the price of the commodity is the sum of not exceeding 40 euros or if you are at a higher price have given the matter at the time of the revocation yet the return or a contractually agreed part payment. Otherwise the return is free of charge.

Machen Sie von Ihrem gesetzlichen Widerrufsrecht Gebrauch (siehe Widerrufsbelehrung), haben Sie die regelmäßigen Kosten der Rücksendung zu tragen, wenn die gelieferte Ware der bestellten entspricht und wenn der Preis der zurückzusendenden Sache einen Betrag von 40 Euro nicht übersteigt oder wenn Sie bei einem höheren Preis der Sache zum Zeitpunkt des Widerrufs noch nicht die Gegenleistung oder eine vertraglich vereinbarte Teilzahlung erbracht haben. Anderenfalls ist die Rücksendung für Sie kostenfrei.

6. prices and shipping costs

6.1 The described prices on the product pages includes the VAT and other price components.

6.2 The shipping costs depend on the quantity of ordered goods and the shipment and will be clearly communicated to you before submitting your order. You´ll find an overview on the side "shipping costs".

7. delivery

7.1 Delivery is only within Germany and Europe and the USA, Canada, Australia, New Zealand and South Africa.

7.2 Information on delivery times can be found on the product page.

8. payment

8.1 Payment is made either by cash, bank transfer or PayPal.

8.2 With selecting bank transfer, we will provide our bank details in the order and deliver the goods after payment.

8.3 A right of netting is only dued, if your counterclaims are legally established judicially or undisputed are or acknowledged by us in writing.

8.4 You can only exercise a right of retention, insofar as the claims result from the same contractual relationship.